Legal
The terms and conditions governing the use of ByteBak IT & C services and website.
By accessing or using the website, services, or deliverables provided by ByteBak IT & C ("ByteBak," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you are entering into an engagement on behalf of a company or other organization, you represent that you have authority to bind that entity to these terms. If you do not agree to these terms, please do not use our website or engage our services.
ByteBak provides consulting and professional services in the areas of AI governance and implementation (including ISO 42001), cybersecurity (including EDR/MDR, penetration testing, and virtual CISO services), management systems consulting (ISO 9001, 14001, 27001, 42001, 45001, R2v3, and NAID AAA), IT infrastructure and cloud services, and custom software development.
All deliverables, reports, assessments, and recommendations provided by ByteBak are advisory and technical in nature. They do not constitute legal, regulatory, or financial advice. Clients are responsible for seeking independent legal counsel where required. While we strive for accuracy and thoroughness, final decisions regarding compliance, risk acceptance, and implementation remain with the client.
The specific scope, timeline, and deliverables for each engagement will be outlined in a separate Statement of Work or service agreement between ByteBak and the client.
Both ByteBak and the client agree to treat as confidential any proprietary or sensitive information disclosed during the course of an engagement. This includes, but is not limited to, business plans, technical architectures, security assessments, vulnerability reports, employee information, and financial data.
Confidential information will not be disclosed to third parties without the prior written consent of the disclosing party, except where required by law or regulation. Each party will take reasonable measures -- consistent with the measures it uses to protect its own confidential information -- to prevent unauthorized access, use, or disclosure.
This obligation of confidentiality survives the termination of any engagement and remains in effect for a period of three (3) years following the conclusion of services, unless a separate non-disclosure agreement specifies otherwise.
Upon full payment, the client owns all deliverables specifically created for them during the engagement, including reports, documentation, configurations, and custom code developed exclusively for the client's use.
ByteBak retains ownership of all pre-existing intellectual property, including proprietary methodologies, frameworks, templates, tools, and general knowledge developed before or independently of the engagement. Where such materials are incorporated into client deliverables, ByteBak grants the client a non-exclusive, non-transferable licence to use them for the client's internal business purposes.
Neither party will use the other party's trademarks, logos, or branding without prior written consent.
To the maximum extent permitted by applicable law, ByteBak's total aggregate liability for any claims arising out of or related to our services shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim.
ByteBak shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of revenue, loss of data, business interruption, or loss of profits, even if we have been advised of the possibility of such damages.
ByteBak does not guarantee that any particular security measure, management system, or compliance framework will prevent all incidents, breaches, or failures. Our services reduce risk but cannot eliminate it entirely. The client acknowledges that residual risk is inherent in all technology and business environments.
Unless otherwise agreed in writing, ByteBak will invoice for services on a monthly basis or upon completion of defined milestones as outlined in the applicable Statement of Work. All invoices are due and payable within thirty (30) days of the invoice date (Net 30).
Late payments may be subject to interest at a rate of 1.5% per month (18% per annum) on the outstanding balance. ByteBak reserves the right to suspend services if payment remains overdue for more than fifteen (15) days beyond the due date.
All fees are quoted in Canadian dollars (CAD) unless otherwise specified. Applicable taxes (including GST) will be added to invoiced amounts.
Either party may terminate an engagement by providing thirty (30) days' written notice to the other party. Upon termination, the client is responsible for payment of all services rendered and expenses incurred up to the effective date of termination.
Either party may terminate immediately if the other party materially breaches these terms and fails to remedy the breach within fifteen (15) days of receiving written notice of the breach.
Sections relating to Confidentiality, Intellectual Property, Limitation of Liability, and Governing Law shall survive any termination of services.
These Terms of Service are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of the Province of Alberta, located in Calgary.
ByteBak reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. For active engagements, material changes to terms will be communicated directly to the client. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
This page was last updated on April 3, 2026.
If you have questions about these Terms of Service or need clarification on any provision, please contact us:
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